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Contact

Get in touch

Questions about lessons, booking or the Dozo app? We'd love to hear from you. Send us a message below or email us, and we'll get back to you by email.

Based in Tokyo, Japan. Lessons online, worldwide.

Nana smiling and waving

Email us

The best way to reach us about lessons, payments or your account: support@nihongonana.com.

Send an email

Lessons and booking

Book a free trial in a few clicks. To move or cancel a lesson, use the link in your booking confirmation email, up to 24 hours before.

Book a free trial

Say hi on Instagram

Follow @nihongo.nana for 30-second Japanese lessons, or send us a message there.

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Message

Send us a message

Tell us what you'd like to learn, or ask us anything. We read every message and reply by email.

  • Questions about lessons and teachers
  • Help with booking or payment
  • Ideas, collaborations and feedback





    Quick answers

    Before you write

    How do I book a free trial?

    Pick a teacher and a time on our booking page. The trial is free and takes 20 minutes, with no card or account needed.

    How do I move or cancel a lesson?

    Use the link in your booking confirmation email, up to 24 hours before the lesson.

    How much is a lesson?

    The trial is free. A single 60-minute private lesson is $40, paid by card when you book. After the trial, your teacher can suggest a plan, and Nana sends you an invoice by email.

    What is Dozo?

    Dozo is our Japanese learning app, with study tools, live speaking sessions and the Hiroba community. You can try it free.