At Nihongo Nana, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.

  1. Information Collection: We may collect personal information from you when you enroll in our courses, book lessons, or interact with our website. This may include your name, email address, contact details, and any other information you voluntarily provide to us.

  2. Use of Information: We use the information you provide to deliver our services and personalize your learning experience. This includes scheduling lessons, providing course materials, and communicating important updates or announcements. We may also use your information to improve our courses and tailor our offerings to better meet your needs.

  3. Information Security: We take appropriate measures to protect the security of your personal information. We implement industry-standard security protocols and safeguards to prevent unauthorized access, disclosure, alteration, or loss of your data. However, please note that no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

  4. Refund Policy: We understand that circumstances may change, and you may need to cancel or reschedule a lesson. If you need to cancel a lesson, we kindly request that you provide advance notice through our booking page. If you fail to show up for a lesson without cancellation, you will not be eligible for a refund. We appreciate your understanding and cooperation in this matter.

  5. Third-Party Disclosure: We do not sell, trade, or transfer your personal information to third parties without your consent, except as required by law or necessary for the delivery of our services. We may, however, share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep your information confidential.

  6. Cookies: Our website may use cookies to enhance your browsing experience. These cookies are small files stored on your computer that allow us to recognize your preferences, analyze site traffic, and improve our website’s functionality. You can choose to disable cookies through your browser settings, although this may affect your ability to access certain features of our website.

  7. Updates to Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and your continued use of our services after the changes have been made will signify your acceptance of the updated Privacy Policy.

If you have any questions or concerns regarding our Privacy Policy or the use of your personal information, please contact us at We value your privacy and are dedicated to addressing any issues promptly and transparently.

Last updated: 24.05.2023