Welcome to Nihongo Nana. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully:

1. Enrollment and Payment:
   1.1. By enrolling in our courses, you agree to provide accurate and complete information about yourself, including your name, contact details, and any other information requested during the enrollment process.
   1.2. Payment for courses must be made in full prior to the course start date, unless otherwise specified. We accept various payment methods, and all payments are securely processed.
   1.3. Prices for courses and services are subject to change without prior notice. Any promotional offers or discounts are valid for the specified duration and may have additional terms and conditions.

2. Course Access and Materials:
   2.1. Upon enrollment and receipt of payment, you will be granted access to the course materials and resources for the specified duration of the course.
   2.2. Course materials, including videos, audio files, worksheets, and other resources, are for personal use only. They may not be copied, shared, or distributed without prior written permission from Nihongo Nana.
   2.3. You understand that the course materials provided are for educational purposes and should not be considered professional advice or a substitute for professional language instruction.

3. Lesson Booking and Cancellation:
   3.1. Lessons are booked through our online booking system and are subject to availability.
   3.2. If you need to reschedule or cancel a lesson, please do so at least 24 hours in advance through the booking system. Failure to cancel a lesson within the specified timeframe may result in forfeiture of that lesson without refund.
   3.3. Nihongo Nana reserves the right to reschedule or cancel lessons in the event of unforeseen circumstances. In such cases, reasonable efforts will be made to provide alternative arrangements or reschedule the lesson.

4. Refunds and Withdrawals:
   4.1. Refunds are granted according to the refund policy specified for each course. Please refer to the course description or contact our support team for more information.
   4.2. In the event of a withdrawal from a course, refunds may be subject to administrative fees or prorated based on the duration of the course completed.

5. Intellectual Property:
   5.1. All intellectual property rights, including copyrights, trademarks, and other proprietary rights, in the course materials, website content, and resources provided by Nihongo Nana are owned by or licensed to Nihongo Nana.
   5.2. You agree not to reproduce, modify, distribute, or create derivative works based on our intellectual property without our prior written consent.

6. Privacy and Data Protection:
   6.1. Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.
   6.2. By using our website and services, you consent to the collection and use of your personal information as described in our Privacy Policy.

7. Limitation of Liability:
   7.1. Nihongo Nana and its instructors shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising from your use of our website, services, or course materials.
   7.2. Nihongo Nana does not guarantee any specific results from the use of our courses or services. Progress and outcomes may vary among individuals.

8. Modifications to Terms and Conditions:
   9.1. Nihongo Nana reserves the right to update or modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after the modifications signifies your acceptance of the updated terms and conditions.

If you have any questions or concerns regarding these terms and conditions, please contact us at info@nihongonana.com. Thank you for choosing Nihongo Nana as your Japanese language learning partner.

Last updated: 24.05.2023